Alana Chatbot and humans work very well together. It potentializes what the manual team can do and the manual team when acting, is automatically improving it.
It uses context and automatic knowledge learned in real time with humans rather than the fixed rules of traditional chatbots that do not work.
The best answers with superior quality of traditional chatbots, respecting the tone of your Brand's voice.
In its Plug and Play intelligence model, the flow is automatic, and quality guaranteed, making conversations dynamic and positive feedback from users.Schedule a demonstration
From your Brand's history and tone of voice, the Alana can in a personalized way, have complex dialogues on topics such as CSR, engagement, and sales.Schedule a demonstration
In a complex conversation, the Alana can direct the message so that a manual team can act simultaneously in real-time, or turn it into a ticket for later manual assistance.Schedule a demonstration
Audiences are automatically segmented and opt-in, receiving diverse campaigns of content, sales, or proactive service.Schedule a demonstration
At various times, the Alana captures feedback from the Brand's audience, analyzing items such as NPS, product satisfaction score, purchasing or campaigns.Schedule a demonstration
Deploy Alana in a few hours. If you need help, do a free assisted deployment.
Sort datasets, create AI templates, create streams, months of implementation... None of this exists in Alana! The solution is SaaS and you use it to leverage your Brand, not to play to develop AI.
Alana has quality-SLA, which means, it either has the hired accuracy, or you can request your money back.
Never worry about the volume of comments, mentions with AI dialogues. Alana has unlimited volumetry in all plans and on all platforms.